Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 2025

This Privacy Policy governs how Teach Me Cloud collects, uses, maintains and discloses information of its users on our platform.

By accessing our platform, you consent to the collection, use, and disclosure of information described in this Policy and our Terms of Use. If you disagree with any provisions, please leave the platform immediately.

Questions? Contact us at the information provided below. Please read this Policy carefully before using our services.

1

Personal Information Definitions

Personal Information
Information that identifies you: name, email, phone number, age, date of birth, gender, location, photograph, and identification numbers.
Sensitive Personal Information
Includes passwords, financial data, health information, official identifiers (Aadhaar, passport), biometric data, and information about race, ethnicity, political or religious beliefs.
2

Information We Collect

Our Principles: • We only ask for information we truly need
• We don't share your data except as required by law
• We don't store data unless necessary for operations

Types of Information:

  • Personal Identifiable Information: Name, email address, and other details you voluntarily provide during registration
  • Non-Personal Information: Browser type, language preference, referring site, date/time of visits, operating system
  • Cookies: Small files stored to enhance user experience - you can refuse cookies in your browser settings
  • Log Data: IP address, device name, OS version, app configuration when using our service
3

How We Use Your Information

  • Platform Access: Enable access to courses and services, provide customer support, fulfill purchases
  • KYC Verification: Comply with applicable laws and SEBI regulations where required
  • Platform Improvement: Customize services, detect fraud, ensure security and safety
  • Communication: Send updates about orders, new courses, respond to inquiries
  • Service Providers: Share with third parties who help us operate our platform (bound by confidentiality)

We do NOT sell, trade, or exploit your personal information. We only share aggregated demographic information with trusted partners.

4

Your Rights & Choices

✓ Access & Confirmation

Get confirmation and access to your personal information we hold

✓ Correction

Request corrections to inaccurate or outdated information

✓ Deletion

Request erasure of your personal information from our platform

✓ Communication Control

Choose what types of communications you receive from us

✓ Cookie Management

Reject or remove cookies through your browser settings

✓ Nomination

Nominate someone to act on your behalf if needed

5

Protection of Your Information

We take all reasonable measures to protect against unauthorized access, use, alteration or destruction of personal information.

We may disclose information only to:

  • Employees and contractors who need it to provide services (bound by confidentiality)
  • Comply with court orders, laws, and government requests
  • Protect rights, property, and safety of users and others
  • Prevent, detect, and investigate criminal activity or fraud
6

Additional Information

Third Party Websites

Links to external sites are not controlled by us. Please review their privacy policies separately.

Cross-Border Data Transfer

Your data is stored on AWS servers in India. By using our platform from outside India, you consent to data transfer.

Data Retention

We retain your information only as long as necessary for stated purposes and legal compliance.

Policy Updates

We may update this policy periodically. Check the 'Last Updated' date for recent changes.

Country Specific Rights

🇮🇳 India (DPDP Act)

  • Right to confirmation and access
  • Right to correction and update
  • Right to grievance redressal
  • Right to be forgotten
  • Right to erasure

🇪🇺 EU/EEA/UK (GDPR)

  • Right to access and data portability
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to object to processing
  • Right to file complaints with supervisory authorities

🇺🇸 California (CCPA)

  • Right to know what personal information is collected
  • Right to opt out of sale of personal information
  • Right to deletion
  • Right to non-discrimination
  • Right to equal service

Privacy Questions or Concerns?

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.

📧 support@teachmecloud.in